Master operations with behind-the-scenes digital systems management that supports your sustainability…
Digital Operations & Systems Online Business Manager
BACK-END TRANSFORMATION FOR SMALL BUSINESS EXCELLENCE
Service provider or creative small business owner: Is your business’ behind-the-scenes digital processes setup less pulled-together than a late night dental emergency walk-in visit.. with an unmet “surprise” 🎉 deductible?.. Or, are you operating your business without a digital strategy at all? Gain the advantage of ready expertise in systems and structure to orchestrate your operations and establish a strong and professional digital foundation.
Without systems, you don’t own a business…
YOU ARE THE BUSINESS.
If you’re a service provider or creative business owner, there’s a good chance that you’re struggling to find the time and energy to build a digital system structure to sustain your day-to-day operations, and then also manage those operations, too—without support. The importance of being online has never been higher than now—but how do you digitize well, and improve your business performance?
Are you overwhelmed by the idea of having to maintain a website, set up and implement a CRM, learn a Project Management tool like ClickUp, AND manage your marketing, your customer service, and operations?
Your very high-maintenance stepchild of a to-do list is always demanding from you while you’re perpetually busy juggling every ball in the air…
🙋♀️ That’s where an Online Business Manager, digital operations expert, and systems strategist like me steps in with tailored solutions to elevate your business.
WHO DO I SERVE?
Service Providers
My clients include entrepreneurs like coaches, consultants, freelancers, virtual assistants, and other professionals who struggle with managing their day-to-day operations, client relationships, and administrative tasks while trying to grow their businesses.
Creative Entrepreneurs
I also cater to creative entrepreneurs such as graphic designers, web developers, content creators, artists, and photographers who may excel in their creative fields, but often lack the expertise or time to manage their digital systems effectively.
Tech Savvy
They may have some tech knowledge, but these clients of mine appreciate having an expert to guide them through the complexities of digital integrations, project management tools, and CRM systems. They value me as someone who can simplify the process and provide strategic solutions.
WHITE-GLOVE MANAGED SERVICES
Expertly Done For You
Tech Setup
From discussing your goals, digital presence, and challenges − to tech setup & tool integrations, I help develop and implement robust digital strategies that drive growth and deliver results.
Project Management
Simplify developing your business digitally with a process-first strategy driven by a ClickUp Verified Consultant. I’ll establish an operational foundation inside of ClickUp, and deliver ongoing support.
Operations & Systems
I’ll optimize your business systems, improve efficiency, and ensure that your operations run like a well-oiled machine. From management to process improvement, I’ve got you covered.
CRM Building
Outsource the entire process of customizing your CRM tool to an Approved Moxie Implementor. Be able to easily manage all of your buyer touchpoints from a single source of truth.
YOU CAN ALWAYS EXPERIENCE THE EXCELLENCE
Get Involved Other Ways
Inbox Club
Join the free inbox group for professional insight & exclusive content.
Resources
Browse a curated treasure trove of free & premium tips, tricks, & tools.
The Podcast
Head there to learn more about the show & listen to valuable episodes.
YOUR BOUTIQUE OPERATIONS MANAGEMENT CONSULTANCY
I’ve got your back-end! (…and front-end too)
I’m here to ensure that your business’ background digital processes run smoothly and efficiently to keep your business operational. From managing day-to-day digital functions to building internal system integrations and automations, I take care of the nitty-gritty so that you can look good and be impressive while you focus on what matters most – leading your business and serving your buyers.
I’ll work closely with you to understand your unique business needs and goals. And together, we’ll implement powerful tools like CRM systems and Project Management platforms, allowing you to navigate your business more effectively and drive growth. With certified ClickUp expertise, I’ll set up your digital back office and handle all things related to your business systems within. I’ll save you time and eliminate guesswork by customizing dashboards that report real-time data, so you can make informed decisions with confidence.
As your Digital COO, my aim is to make your business operations feel easy and seamless. Whether it’s automating repetitive tasks, implementing Standard Operating Procedures, or managing your team, I’ve got you covered.
SOLUTIONS CAN LOOK LIKE:
Process Documentation
I can assist businesses in establishing a consistent standard of work output when the same guidelines and definitions are followed every time. Your documented SOPs will be easily accessible when your Business Operations Manual is written.
System Integrations
I am highly capable of and experienced in integrating various digital tools, applications, and platforms to create a cohesive ecosystem that enables smooth data flow and seamless communication.
Streamlining Operations
My chief role is helping businesses optimize their day-to-day operations with efficient workflows and repetitive task automation for: Launch and Project Management, People Operations and Team Management, Systems Management, Operations Management, client support, marketing, and more.
GETTING STARTED IS SO SIMPLE
Just 3 steps to transform how your work flows
Free consultation
Book with me! Your complimentary initial consultation (your Discovery Call) can be as fun or as serious as you need it to be!
Exchange value
Join the process and accept my Proposal after all revisions are made. Then complete the Onboarding process.
Reclaim your freedown
A deeply collaborative phase of active work begins as I prepare to implement each of the elements from our plans.
Want more details about the process?
Get my FREE Business Operations Starter Kit (+ ClickUp Template!) ↓
LEAD your business with my FREE Business Operations Starter Kit (+ ClickUp template) today! It’s NOT just a freebie; it’s a tool I use with my own clients to help them save time, reduce stress, and grow their businesses!
ON THE BLOG
The Latest From the Blog
A Quick Win in ClickUp (+ a FREE Template)!
Consider this to be a "Quick Win" I quickly put together that I'm now happily sharing with all of you. Come and see what I did to streamline a source of reference in my ClickUp that you can easily do in your business too -- today! And, I tell you, it just works. You...
Moxie CRM: The Ultimate Choice for Entrepreneurs
I'd like to explore one of my all-time favorite topics: Customer Relationship Management (CRM) systems. If you're running a business, you know just how crucial effective client management is. That's where Moxie CRM comes into play, and I'm here to tell you why it's...
The Indispensable Role of Online Business Managers
In the ever-evolving world of digital business, there's an unsung hero that often remains behind the curtains but plays a pivotal role in the success of many creative and service-based entrepreneurs. This hidden gem is the Online Business Manager (OBM). If you're a...
My passion lies in helping small businesses like yours achieve success from their foundation and beyond. I’m excited to explore a customized operational solution that aligns perfectly with your vision and business goals.