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Support for your sustainability…

Digital Operations Business Management

BACK-END TRANSFORMATION FOR SMALL BUSINESS EXCELLENCE

Service provider or creative small business owner: Is your business’ behind-the-scenes digital strategy less pulled-together than a late night dental emergency walk-in doctor visit… with a surprise 🎉 deductible?… Or, are you operating a business without a digital strategy at all? Gain the advantage of ready expertise in systems and structure to optimize your operations, enhance efficiency, and establish a strong and professional digital foundation.

I help empower business owners like you by streamlining your digital functions and creating a cohesive operational system for your business to thrive. I implement the solutions that can support efficient management of the digital landscape for small business owners.

I TAKE IT OFF YOUR PLATE — TO PUT MONEY BACK ON THE TABLE • I TAKE IT OFF YOUR PLATE — TO PUT MONEY BACK ON THE TABLE • I TAKE IT OFF YOUR PLATE — TO PUT MONEY BACK ON THE TABLE • I TAKE IT OFF YOUR PLATE — TO PUT MONEY BACK ON THE TABLE • I TAKE IT OFF YOUR PLATE — TO PUT MONEY BACK ON THE TABLE • I TAKE IT OFF YOUR PLATE — TO PUT MONEY BACK ON THE TABLE • I TAKE IT OFF YOUR PLATE — TO PUT MONEY BACK ON THE TABLE • 

Without systems, you don’t own a business…

YOU ARE THE BUSINESS.

If you’re a service provider or creative business owner, there’s a good chance that you’re struggling to find the time and energy to build a digital system structure that sustains your day-to-day operations, and then also having to manage those operations–without support. The importance of being online has never been higher than now—but how do you get it done well, and improve your business performance?

Are you overwhelmed by the idea of having to maintain a website, set up and implement a CRM, learn a Project Management tool like ClickUp, AND manage your marketing, your customer service, and operations?

Your very high-maintenance stepchild of a to-do list is always demanding from you while you’re perpetually busy juggling all of the balls in the air… I get it. 🙋‍♀️ And I’ve SO been there already.

That’s where a digital operations expert and systems strategist, like me, steps in with tailored solutions to elevate your business. Some scenarios where I can work my magic are: digital tool integration, CRM maintenance, streamlining workflows with automation, digital presence enhancement, and more.

WHO DO I SERVE?

Service Providers

My clients include entrepreneurs like coaches, consultants, freelancers, virtual assistants, and other professionals who struggle with managing their day-to-day operations, client relationships, and administrative tasks while trying to grow their businesses.

Creative Entrepreneurs

I also cater to creative entrepreneurs such as graphic designers, web developers, content creators, artists, and photographers who may excel in their creative fields, but often lack the expertise or time to manage their digital systems effectively.

Tech Savvy

They may have some tech knowledge, but these clients of mine appreciate having an expert to guide them through the complexities of digital integrations, project management tools, and CRM systems. They value me as someone who can simplify the process and provide strategic solutions.

HANDS-OFF SETUP SOLUTIONS

Done With You Or Done For You

CRM Build-out

Outsource the entire process of setting up your business management tool/CRM system to a Professional. Be able to easily manage your entire business from a single source.

ClickUp Services

Simplify developing your business with a process-first strategy driven by a Certified ClickUp Expert. I’ll establish an operational foundation inside of your ClickUp workspace.

Google Workspace

A professional and competent digital presence can be well established. Acquire a professional, branded email address and access to the entire Google Workspace suite of solutions.

PAST CLIENTS

What Clients Are Saying

"Immediately on top of it & resolved it within an hour!"

Jana Johnson

Grant Hospitality 

"Saved me a horrendous headache; I will definitely come back!"

Anonymous ClickUp support client

 

"So easy & exciting for me to manage it on my own!"

C Wilson

Website build client

 

YOUR BOUTIQUE OPERATIONS MANAGEMENT CONSULTANCY

I’ve got your back-end! (…and front-end too)

I’m here to ensure that your business’ background digital processes run smoothly and efficiently to keep your business operational. From managing day-to-day digital functions to building internal system integrations and automations, I take care of the nitty-gritty so that you can look good and be impressive while you focus on what matters most – leading your business and serving your buyers.
I’ll work closely with you to understand your unique business needs and goals. And together, we’ll implement powerful tools like CRM systems and Project Management platforms, allowing you to navigate your business more effectively and drive growth. With certified ClickUp expertise, I’ll set up your Workspaces and handle all things related to your digital systems. I’ll save you time and eliminate guesswork by customizing dashboards that report real-time data, so you can make informed decisions with confidence.
As your Digital COO, my aim is to make your business operations feel easy and seamless. Whether it’s automating repetitive tasks, implementing Standard Operating Procedures, or managing your team, I’ve got you covered.

SOLUTIONS CAN LOOK LIKE:

Process Documentation

I can assist businesses in establishing a consistent standard of work output when the same guidelines and definitions are followed every time. Your documented business SOPs will be easily referenced..

System Integrations

I am highly capable of and experienced in integrating various digital tools, applications, and platforms to create a cohesive ecosystem that enables smooth data flow and seamless communication.

Streamlining Operations

My chief role is helping businesses optimize their day-to-day operations with efficient workflows and repetitive task automation for: Launch and Project Management, People Operations and Team Management, Systems Management, Operations Management, client support, marketing, and more.

GETTING STARTED IS SO SIMPLE

3 steps to transform how your business works

Free consultation

Book with me! Your complimentary initial consultation “Discovery Call” can be as fun or as serious as you need it to be!

Join the process

Request your services and accept my Proposal after all revisions are made. Then complete the Onboarding process.

Reclaim your freedown

A deeply collaborative phase of active work begins as I prepare to implement each of the elements in our Agreement.

Want more details about the process?

FOR YOU! DOWNLOAD my FREE Business Operations STARTER KIT ↓

Join my special ✉️ email community newsletter, The Cheniece Circular, and then LEAD your business with my FREE Business Operations Starter Kit (+ ClickUp template) today!

ON THE BLOG

The Latest From the Blog

My passion lies in helping small businesses like yours achieve success from their foundation and beyond. I’m excited to explore a customized operational solution that aligns perfectly with your vision and business goals.