PROCESSES
digital
BUSINESS SYSTEMS
Gain the advantage of ready expertise in structure & setup for streamlined business operations.
Without systems, you don’t own a business.
YOU ARE THE BUSINESS.
Service provider or creative small business owner: Is your behind-the-scenes digital strategy less pulled-together than a dental emergency walk-in visit… with a surprise 🎉 deductible? As a business owner myself, I know the cost of having NO time to coordinate a stable internal digital infrastructure that helps the online space work for you in our digital world today. And you won’t get anywhere while you’re missing a strong operational foundation online; BUT, you currently have zero time to establish professional digital systems that enhance your operations and also display a legitimate degree of professionalism to your buyers… Which is why I designed my comprehensive suite of full-service selections to give you the freedom to focus on your core business activities–without feeling like you’re neglecting your online to-do list. As your Chief Digital Systems Operations Officer, I systemize and streamline business operations in your digital back office for optimization with a simplicity that feels easy to maintain.
my capable hands:
Small businesses face unique challenges.
BUT keep YOUR vision ALIVE.
If you’re a service provider or creative business owner, there’s a good chance that you’re struggling to find the time and energy to build your digital presence systems and manage their operations without support. The importance of being online has never been higher than now—but how do you get it done well, and improve your business performance?
Are you overwhelmed by the idea of having to maintain a website, setup and implement a CRM, learn ClickUp for Project Management, AND manage your marketing, customer service, and operations?
Your very high-maintenance stepchild of a to-do list is always demanding from you while you’re busy juggling all of the balls in the air… I get it. 🙋♀️ And I’ve SO been there already:
It’s not just about delivering exceptional services; it’s about creating an overall experience that wows your clients and sets you apart from the competition. That’s why I’ve honed my expertise in specific areas that I know can make a significant impact on your business. My suite of full-service solutions helps to fight the fires in developing your business digitally.
I’ve got your back-end!
(…and front-end too)
I’m an Online Business Manager (OBM), Digital COO, or Integrator physically based in central Mississippi. I provide services to small businesses everywhere as a Digital System Specialist, and I’ll help keep you operating smoothly. I am whom you would look to to manage your day-to-day digital functions, and to build out your internal system integrations and automations. I’ll develop your SOPs (Standard Operating Procedures) to ensure that everyone on your team is–or even just you are–working from the same set of guidelines and definitions every time. I’ll also fully implement a Project Management program and a complete CRM system for you, that will allow you to see all people and projects at once, so that you can manage your business accordingly.
As a Certified Expert, I’ll set up your Project Management tool with workflows to hire and onboard new employees and buyers, offboard departing ones, request task and expense approvals, and much more! Plus, I’ll handle the billing and invoicing of your buyers 💸 so you don’t have to. And as far as tracking KPIs goes?.. I’ve got that covered for you in a dashboard. You can see how well business goals are being met in real time, so there’s no guesswork involved when it comes time for you to make a decision!
Kind Words
FROM past clients
The easy button is
here!
MY digital operations MANAGEMENT COnsultancy
Get your business in perfect digital working order without the lag from huge initial learning curves and experimentation. You can skip right over all of the hurdles involved in years spent skill-building with new tech. And you can actually experience a shield, or a buffer, between yourself and deep within the trenches of your own day-to-day digital operations… While that particular supporting role probably isn’t within your own Zone of Genius, it IS in mine. And I’m dedicated to the effective management of your business and the improvement of your buyer’s satisfaction.
custom CRM BUILD
A CRM is essential for managing client interactions, nurturing relationships, and driving repeat business. I can help you select and implement a CRM system that aligns with your business needs, ensuring that you have a streamlined process for managing your client base.
digital office
Effective project management is the key to delivering projects on time and within budget. I’ll help you set up a robust project management tool that allows you to track tasks, collaborate with your team, and stay organized throughout the project lifecycle.
SOP DEVELOPMENT
SOPs are the backbone of a well-run business. They provide consistency, clarity, and efficiency in your day-to-day operations. I’ll work closely with you to develop customized SOPs that ensure everyone on your team is working from the same set of guidelines and definitions.
G workspace setup
Establishing a professional digital presence is crucial for your business’s credibility. I’ll assist you in setting up Google Workspace, ensuring that you have a professional email address and access to powerful productivity tools that enhance communication.